ASCCX: Advanced Scripting for Cisco Unified Contact Center Express v8.0

AUCCE1: Administering Unified Contact Center Enterprise with CVP Part 1 v11x

AUCCE2: Administering Unified Contact Center Enterprise with CVP Part 2 v11x

AUCCEX: Administering Unified Contact Center Enterprise with CVP Part 1 & Part 2 v11x

CCEA: Administering Cisco Contact Center Enterprise

CCEAA: Cisco Contact Center Enterprise Advanced Administration

CCEADMF: Cisco Contact Center Enterprise Administration with Finesse

CCEF: Understanding Cisco Contact Center Foundations

CCER: Reporting Cisco Contact Center Enterprise

DUCCE: Deploying Cisco Unified Contact Center Enterprise v11

UCCXD: Deploying Cisco Unified Contact Center Express v6.0